Contact Us
Contact Us
We are here to help make your Ciao Bijoux experience simple, thoughtful, and enjoyable.
For questions about an order, product, return, shipping, or personalized item, please contact us at ciaobijoux.info@gmail.com.
Customer Support
• Email: ciaobijoux.info@gmail.com
• Response time: We do our best to respond within 1-2 business days.
• Business days: Monday through Friday, excluding major U.S. holidays.
When Contacting Us
To help us assist you faster, please include:
• Your full name
• Your order number
• The email address used at checkout
• A short description of your question or issue
• Photos if your item arrived damaged, defective, or incorrect
Returns
Return requests should be submitted by email before sending your item back. Items sent back without first contacting us may not be accepted.
Return Address
Ciao Bijoux Returns
23 NE 17th Terrace
Apt 1714
Miami, FL 33132
United States
Important Note
This address is for approved returns only. Please contact us before mailing a return so we can confirm eligibility and provide instructions.