Privacy Policy

This Privacy Policy explains how Ciao Bijoux collects, uses, and protects personal information when you visit our website, place an order, contact us, or interact with our services.

Information We Collect

·       Contact information such as name, email address, phone number, billing address, and shipping address

·       Order information such as products purchased, payment status, shipping details, returns, and customer service history

·       Device and website usage information, such as IP address, browser type, pages viewed, referring pages, and interactions with our website

·       Marketing preferences, such as email or SMS opt-in status when applicable

How We Use Information

·       To process and fulfill orders

·       To communicate about orders, shipping, returns, and customer service

·       To personalize and improve the website and shopping experience

·       To prevent fraud, unauthorized transactions, and misuse of our services

·       To send marketing communications when you have opted in or when permitted by law

·       To comply with legal, tax, accounting, and regulatory obligations

Shopify and Service Providers

Ciao Bijoux operates through Shopify and may use third-party service providers for payment processing, shipping, analytics, marketing, email, SMS, accessibility tools, fraud prevention, customer service, and website functionality. These providers may process information as needed to perform services for us.

Payments

Payment information is processed by secure payment providers. Ciao Bijoux does not store full credit card numbers on our systems.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, remember preferences, analyze performance, support advertising, and improve the customer experience. For more details, see our Cookie Policy.

Email and SMS Marketing

If you sign up for email or SMS marketing, we may use your contact information to send promotional messages, updates, and offers. You may unsubscribe from email marketing using the unsubscribe link in the email. For SMS, you may opt out by replying STOP when SMS programs are active.

SMS Consent

SMS opt-in data and consent are not sold, rented, or shared with third parties for their own marketing purposes. SMS data may be shared with service providers only as needed to operate the messaging program.

Sharing Information

We do not sell personal information in the ordinary sense of exchanging it for money. We may share information with service providers, business partners, legal authorities, or other parties when necessary to operate our business, fulfill orders, protect rights, prevent fraud, or comply with law.

Your Choices

·       You may contact us to request access, correction, or deletion of certain personal information, subject to legal limitations.

·       You may unsubscribe from marketing emails at any time.

·       You may manage cookies through your browser settings or available website tools.

·       You may opt out of SMS messages by replying STOP when SMS services are active.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, system, or method of transmission is completely secure.

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date when appropriate.

Need Help?

For questions about this policy or your order, please contact us at ciaobijoux.info@gmail.com.