Terms of Service

These Terms of Service govern your use of the Ciao Bijoux website and your purchase of products

from Ciao Bijoux. By using our website or placing an order, you agree to these Terms.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or

country of residence, or that you have permission from a parent or legal guardian to use this website.

Products and Availability

Product availability, descriptions, pricing, promotions, and images may change without notice. We

reserve the right to discontinue products, limit quantities, or refuse service when necessary.

Product Descriptions

We make reasonable efforts to describe and display products accurately. However, colors, materials,

dimensions, and details may appear differently depending on lighting, screen settings, photography,

and natural product variations.

Pricing and Errors

We reserve the right to correct pricing, product, or typographical errors at any time. If an order is

affected by an error, we may contact you for instructions or cancel the order and issue a refund

when appropriate.

Orders

Your order is an offer to purchase the items listed in your order. We reserve the right to accept,

decline, cancel, or limit an order for reasons including inventory issues, suspected fraud, incorrectpricing, incomplete information, shipping restrictions, or other business reasons.

Cancellations

Orders may be canceled within 12 hours of being placed. Personalized or custom orders cannot be

canceled once production or preparation has begun.

Shipping, Returns, and Quality Guarantee

Shipping, returns, refunds, personalized items, and quality claims are governed by the applicable

Ciao Bijoux policies published on our website, including our Shipping & Delivery Policy, Returns &

Refunds Policy, Personalized Jewelry Policy, and 30-Day Quality Guarantee.

Fraud Prevention and Verification

We may request additional information to verify an order, billing details, shipping address, or

payment method. Failure to provide requested information may result in order cancellation.

Intellectual Property

All website content, including text, images, logos, product names, designs, graphics, and branding, is

owned by or licensed to Ciao Bijoux and may not be copied, reproduced, distributed, or used without

permission.

User Content

If you submit reviews, photos, comments, or other content to Ciao Bijoux, you grant us permission to

use, display, reproduce, and share that content in connection with our business, marketing, website,

and social media, subject to applicable law.

Prohibited Uses

 Use the website for unlawful purposes

 Attempt to interfere with website security or operation

 Submit false, misleading, or fraudulent information

 Copy or misuse website content

 Use the website to harass, abuse, or harm others

Limitation of Liability

To the fullest extent permitted by law, Ciao Bijoux will not be liable for indirect, incidental, special,

consequential, or punitive damages arising from your use of the website, purchase of products, or

inability to use the website.

Changes to Terms

We may update these Terms from time to time. Continued use of the website after changes are posted

means you accept the updated Terms.

Need Help?

For questions about this policy or your order, please contact us at ciaobijoux.info@gmail.com.